Privacy Policy


  • Your privacy is important to Virgin Megastore ("Virgin", "we", "our", "us”). We respect the privacy rights of our online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them.
  • This privacy policy provides instructions about the personal information that we collect, and the ways in which we use that personal information.
  • Virgin is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.


  • The type of information we collect from you is either personal to you, or is general in nature:
    • Virgin may collect and use any information that can identify you as an individual when you access the site, register as a customer, update your information, purchase any goods or services, send inquiries, respond to our surveysor send e-mails to us.
    • Personal Information can include among other things your name, address, phone number, e-mail address, usernames and password of accounts, transaction history, billing address;and any other personal information collected automatically such as but not limited to IP address, browser information; and any other information necessary for us.


  • The Personal Information we collect are used for such purposes as setting up and personalizing your account, enhancing our service’s functionality or features, responding to your requests and communications, providing you with information, and to otherwise operate our business. We may also use your Personal Information to send you marketing updates and targeted advertising.
  • We may also use your Personal Information for our internal marketing and demographic studies so we can consistently improve our businessand site design to better meet your needs. We may share these information with our affiliates, agents, business partners and other third parties, including our retail partners and current and prospective business partners and to other third parties,only for lawful purposes
  • In the event Virgin discloses your Personal Information within Virgin Megastore Group or to its agents and/or sub-contractors and/or third parties in the course of providing services to usto better serve your needs,using contractual or other arrangements, Virgin ensures these parties will protect your Personal Information in a manner consistent with the principles articulated in this Privacy Policy.
  • In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Virgin may disclose your Personal Information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
  • If we suspect any unlawful activity is taking place, we may investigate and/or report our findings or suspicions to the police or other relevant law enforcement agency.


  • Your account is protected by a password for your privacy and security. You need to ensure that there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser and by signing off after you have finished accessing your account.We are not responsible for any action taken by a third party using your account and password.
  • We will take all reasonable technical and organizational precautions to prevent the unauthorized access and disclosure, misuse or alteration of your Personal Information. Virgin doesn’t warrant that your Personal Information are totally secure and safe and will not be held responsible for any unauthorized access by third parties.


  • Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorized access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorized access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via this Website or by e-mail is totally secure and safe.


  • Virgin reserves the right, in its sole discretion, to revise the terms of the privacy policy at any time. It may also make changes in the products, services, programs or prices described in the website at any time without notice. The updated privacy policy will be posted on the website. Your continued use of the website after any change we make to the website, will constitute acceptance of those changes.
  • If at any time Virgin decides to inform you about any changes to the privacy policy it has made, wewill provide you by e-mail with a prominent notice sent to your last known e-mail address. If you do not present any objection in writing within a time limit of 48 hours from the date the said notice is sent to you, the above mentioned changes will be considered as accepted.


  • Our website utilize "cookies" and other tracking technologies. Some cookies and other technologies may serve to recall personal information previously indicated by you. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
  • You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter certain identifying information, should we in the future require such information, to gain access to certain parts of the website.
  • Our use of cookies and other tracking technologies allows us to improve our website and your web experience.


  • Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such other websites.


  • This privacy policy will be governed and construed in accordance with the laws of the Kingdom of Saudi Arabia.
  • All disputes arising from the interpretation or the implementation of this privacy policy shall come under the exclusive competence ofthe courts of the Kingdom of Saudi Arabia.


  • If you have any questions or concerns regarding this privacy policy, please send us a detailed message to ecs@virginmegastore.sa. We will make every effort to resolve your concerns.